3CX Telephony System

Explore the opportunity to acquire a new 3CX license or renew your current licenses through our platform and enjoy complimentary personalized wallboard and reports. This exclusive offer is open to all 3CX clients in Saudi Arabia and Bahrain.

3CX - Your Communications System

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers – anywhere, anytime. 

Here is a breakdown of why 3CX is the solution for your business:

Our team will gladly give you a quick demo and answer any questions!

3CX Apps & Features

 

 

 

 

3CX enables you to take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the 3CX Live Chat and WhatsApp integration.

 3CX Apps for Android & iOS Device

  • Make and take calls from anywhere

  • Video Conferencing

  • Instant Messaging and Chat

  • Answer WhatsApp messages

  • Conference Calls

  • Free VoIP calls with your smartphone

  • Encrypted and Secure

 
 

User-friendly Web Client / Desktop Apps

  • Work from anywhere – multifunctional web app with inclusive UC features
  • Call from your browser, control your IP phone or smartphone
  • Answer customer queries from live chat, WhatsApp and SMS from one interface
  • Video conferencing at the click of a button
  • Native Desktop App for calls 
  • Launch calls directly from your CRM
  • Integrate seamlessly with Microsoft 365
  • View the status of your colleagues

3CX Live Chat: Next Level Customer Communications

  • Chat with your customers on your website
  • Create Chat queues
  • Answer from your webclient or 3CX App
  • Transfer chats to other team members
  • Elevate a chat to a call or a video with a click
  • Chat reporting available
  • Chat monitoring feature for Managers!

WhatsApp Integration

  • Manage WhatsApp messages directly from one platform
  • Messages are logged, to ensure no response violates company policies
  • Staff do not need to give out their personal WhatsApp numbers
  • Chat conversations are logged centrally
  • WhatsApp messages can be sent to a queue of agents to share the load

Send & Receive Business SMS / MMS

  • Send SMS / MMS to your customers
  • Route SMS to multiple agents so no message goes unanswered
  • Keep personal mobile numbers private

Integrated Video Conferencing 

  • Free for up to 250 participants
  • Initiate with a single click 
  • Video conference dial-in
  • Create as a conference or a webinar
  • Remote control assistance for quick & easy troubleshooting
  • Pre-upload PDFs before meetings
  • Includes a whiteboard 
  • Share your screen
  • Polling tool
  • Record your videos
  • Includes chat

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